Here is my list of earth-stopping phrases that I heard at AFP Congress this year. These are the ones that really made me think about what I am doing, and how I am doing it. You can sSend me your "aha" moments in the comments section below. 1) Your donor sees his or her thank you card as the beginning of the relationship, while more often than not, the organization sees the thank you card as the ending of the relationship – Tom Ahern 2) You can’t do it all. You are just going to have to choose what falls off your desk – Karen Osborne, The Osborne Group 3) Millennials (young people between 12 and 31 years of age) see themselves on equal footing, and equal hierarchy with fundraisers and staff who have been in the business for over 15 years. Get over yourselves and accept the fact that good ideas can come from anywhere – Barbara Talisman. Link to PPT slides from “Millennials in the workplace” here.