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Customer Success Manager at Blackbaud Canada

Milk and cream:  two yummy parts of what a cow produces . Left on a counter for 12-24 hours, fresh milk naturally separates into a high-fat cream layer on top, leaving a larger, low-fat milk layer on the bottom. Where is this moooving metaphor going? This natural process reminds me of a trend I am tracking in the not-for-profit world. The not-for-profit world is experiencing similar separation these days. The organizations that rise to the top are doing a better job of communicating, engaging and raising money from their communities. Unlike the cream they emulate however, these non-profit’s aren’t doing this work on their own.  More and more not-for-profits are knocking at my door, and at the door of other consultants because they want to build: