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Customer Success Manager at Blackbaud Canada

If you don't have a microphone/webcam on your work computer you can join us by phone line. Think of it as 1) you sign in by video  then 2) you call into the hangout by phone. Here are the instructions. 1) Click the google hangout link and you will be connected to the call. We can't see you (you don't have a webcam) and we can't hear you (because you don't have a microphone - we're going to connect you by phone in a minute). 2) Click the "invite people" button (you're inviting yourself via phone) instructions    

Below is a recent letter that I wrote to Kivi Leroux Miller about my experience in one of her online classes.  My biggest take-away from Kivi’s class was that there are people out there that are struggling with the same issues that I am, and that we really should find ways to “share the space.”

Here are three suggestions for including peer-to-peer support in your daily work routine:

  • Pick up the phone and talk to a fellow fundraiser about a challenge you are having. Better yet, invite them out for lunch to talk in person;
  • Use a conference, or a learning opportunity to connect with a fellow fundraiser – someone with whom you would like to build a relationship. The fact that you like their energy, or their perspective is as good a reason as any to start a conversation;
  • Formalize any of the above-mentioned relationships into a bi-weekly or monthly call with your new colleague.  Use skype, or google hangout - so that you can actually see each other – and create a peer-to-peer safe environment where you can articulate short-term tasks or professional goals that you want to accomplish before the next peer coaching session.