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Easy Does It

Customer Success Manager at Blackbaud Canada

toddler wavingDo you wave and say thank you to other drivers when you are in your car? Do you communicate  and say thank you when they let you into a crowded lane, or when they urge you forward at a shared stop sign? I do. It was my 8 year old that noticed it. “Mommy, why are you waving at that guy you don’t know in the other car?” she would say. “Oh, he just let me into his lane, and I wanted to say thanks, honey.”  She is a very observant 8 year old. “But you don’t know him, mommy.” I paused to think about her question, and said “I know, but if it were me letting me in, I would want someone to say thank you.”

Talking on the phoneLately, I’ve been investing more money in my business. And every time I spend my hard-earned money, I get nervous: my stomach gets all weird and crampy the instant I phone and ask for help. Do I REALLY want to do this? How can I be sure that I will get exactly what I am looking for? The reality is  I can’t  That’s why it’s so scary. I am here to tell you that asking for help can not only be as good as you imagine, it can actually be better! The only certainty for not-for-profits is that change is a reality. No matter how great your staff, programs, and board are, if you don’t look for ways to improve and change, you will be left behind. Let me repeat that - you WILL be left behind.

You’re running out of time. You must do some planning for the year, but the committees - and the stars - are just not cooperating. What's a hard-working executive to do? It’s time for a paper napkin strategy session. When "real" planning is not in the cards you don’t have to throw the baby out with the bathwater. Instead, invite a board member over for a cup of coffee and do some short-term goal setting on a paper napkin as a “first step” towards tackling that bigger issue that you are having trouble getting your head around. Here are the rules: